Packers Surgery has been open throughout the pandemic, offering telephone and online appointment, with GPs happy to see patients face to face if deemed necessary. This was in line with national requirements to keep patients and staff safe whilst COVID infection rates were high and before the vaccination programme was widespread.
GP practices are now being encourages to offer a choice of whether the patient would like a remote or face to face consultation. As we wait for further national guidance on how to do this, we ask that patients continue to contact us by phone or online, as you have been doing.
We are facing unprecedented demand for our services which is not reflected in the National Press and we will need to continue to adjust how we use our clinicians time to best support our patients – particularly for those who needs us the most.